What Information We Hold and How We Use It
We collect the information you provide when you register — your name, email address, phone number and any payment wallet identifiers tied to bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, the transaction reference details from your mobile wallet are logged
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on our end so we can match payments to your account accurately. We also collect device information — the type of browser or mobile device you access us from — and standard usage logs such as pages visited and session length. This data is used to
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operate your account, process payments, and respond to support requests. We do not sell your personal information to marketing companies or unrelated third parties. Data may be shared with payment processors — including the bKash, Nagad and Rocket networks — strictly to complete the transaction you
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initiated. We retain account data for as long as your account remains open and for a period afterward as required by applicable regulations in the jurisdictions we operate in. Cookies are used to keep your session active and remember your preferences; you can manage cookie behaviour
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in your browser settings at any time. If you have questions about how a specific data point is used, our support team can walk you through it directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.